Crisis Management 101: Proven Tools & Tactics Every EA Should Know
Thursday 11th September 2025 5.30pm to 8pm - BST
Location: Leonardo Royal Hotel London City
Thursday 11th September 2025 5.30pm to 8pm - BST
Location: Leonardo Royal Hotel London City
You are cordially invited to attend Strategic PA Network's IN PERSON event at Leonardo Royal City Hotel on Thursday, 11th September 2025, hosted by Sarah Howson and Marianne Whitlock.
Join us for an empowering and practical session:
Crisis Management 101: Proven Tools & Tactics Every EA Should Know
In the demanding world of executive support, the ability to manage crises calmly and effectively is an essential skill. Whether it’s a last-minute travel issue, a high-level event disruption, or a sudden operational challenge, EAs are often the first line of defence when things go wrong.
In this special panel event, we’ll explore real-world examples, practical tools, and mindset strategies to help you lead through chaos with composure and clarity. You’ll hear from our esteemed panel of experts who bring diverse perspectives across travel, events, business operations, and executive support:
Natalie Glasgow, YES! Your Event Solutions
Peter Snowdon, TAG
Sarah Valand, EA at pladis
Julia Kozlovska, Head of Business Operations at IntechService
Expect open discussion, honest insights, and actionable takeaways you can apply immediately in your role.
After this session, you’ll walk away with:
A Personal Crisis Toolkit – Practical steps and tools to handle unexpected issues with clarity and confidence.
Mindset Mastery Under Pressure – Discover how to stay calm, focused and solution-driven during high-stress situations.
Strategic Communication Tactics – Learn how to manage upwards, maintain trust and keep stakeholders aligned in moments that matter most.
This is more than a panel - it's your opportunity to level up your leadership, build resilience and connect with peers who get it.
We look forward to welcoming you!
Event Format:
5.30pm - 6.20pm: Informal Networking and Hotel Show Around
6.20pm - 6.30pm: Welcome and Introductions
6.30pm - 7.30pm: Panel Discussion
7.30pm - 8.00pm: Informal Networking
8.00pm: Carriages
Tickets are £25 per person. If you are already a Strategic PA Network member you will have been sent information on how to register.
At Strategic PA Network, we are proud to nurture a dynamic and inclusive community of Assistant Professionals through our high-quality networking events. Over the past decade, we have organically grown into a trusted and welcoming platform where Executive Assistants can thrive. Our mission is to provide a credible space for learning, industry awareness and meaningful connection. We believe in the transformative power of networking to inspire growth, share best practices and expand professional networks. At the heart of every session is a commitment to learning and development. Our events cover a wide range of impactful topics, including Strategic Thinking, The EA as a Business Partner, Motivation, Corporate Social Responsibility, Goal Setting, Presentation Skills and Project Management. Our acclaimed ‘Inside the Head of a CEO’ series offers unparalleled insights into executive leadership and decision-making, empowering Assistants to operate at the highest levels of strategic support. Whether you're looking to enhance your skill set, gain new perspectives or build lasting professional relationships, Strategic PA Network is here to support and elevate your career.
London Royal City Hotel offers an elegant sanctuary at the heart of the capital, where contemporary comfort meets classic grandeur. Perfectly positioned in central London, this distinguished hotel places you within easy reach of the city's most iconic attractions, vibrant shopping districts and rich cultural landmarks. Begin your day with sweeping views over London’s skyline, then step out to discover nearby treasures such as the Tower of London, St Paul’s Cathedral, and the stylish boutiques of Covent Garden. Whether you’re here for business or leisure, the hotel’s prime location ensures the city is at your fingertips. Inside, experience refined British hospitality with thoughtfully designed rooms and suites that blend sophistication with modern convenience. Savour seasonal dishes and expertly crafted cocktails at the hotel’s signature restaurant and bar, or recharge in the serene wellness facilities, complete with a fitness centre and spa treatments. With attentive service, versatile event spaces, and a warm, welcoming atmosphere, London Royal City Hotel is more than just a central base, it’s your invitation to experience London at its most inspiring.
Strategic PA Network is an active, professional networking group for Personal Assistants, Executive Assistants, Virtual Assistants, Administrators, and Office Managers. Whether based in the UK or around the world, we are proudly all-inclusive and not county-specific; anyone is welcome to attend our events and be part of our thriving community.
Over the past ten years, we have organically grown into a supportive and empowering network where Assistants come together to learn, connect, and grow. Our mission is to provide a credible platform that encourages industry awareness, meaningful connections, and shared best practices.
Learning and development are at the core of everything we do, with our events exploring essential topics that bring value, spark insight, and deliver revelatory moments.
At Strategic PA Network, we believe in the power of community - lifting each other up, celebrating every success, and inspiring Assistance to reach their full potential.
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