As assistants, communication sits at the heart of everything we do. From managing expectations and influencing stakeholders, to handling sensitive situations and navigating challenging conversations, the ability to communicate confidently and effectively is one of the most valuable skills within the profession.

Join Samantha Deeprose for this engaging and practical Power Hour, designed to help assistants approach crucial conversations with greater confidence, clarity and impact.

Whether you’re delivering difficult messages, managing competing priorities, navigating workplace dynamics or having conversations that feel uncomfortable, this session will provide practical tools and techniques to help you communicate with confidence whilst maintaining strong professional relationships.

Why should assistants attend?

Assistants often sit at the centre of people, priorities and communication. Difficult conversations can arise in many forms, whether managing upwards, handling stakeholder expectations, addressing challenges within teams or having conversations that require diplomacy and confidence.

Learning how to approach these conversations effectively can help assistants build stronger relationships, increase influence and strengthen their executive presence.

Key takeaways:

• Understanding what makes conversations feel “crucial” and why they can be challenging
• Building confidence when approaching difficult or sensitive discussions
• Learning practical frameworks for structuring important conversations
• Strengthening communication and active listening skills
• Managing emotions and remaining calm under pressure
• Navigating challenging personalities and workplace dynamics
• Developing techniques to create positive outcomes whilst maintaining professional relationships
• Increasing confidence and executive presence in high-stakes conversations

Join us for a practical and empowering session designed to give you the tools, confidence and communication skills to navigate important conversations with greater impact. Because the conversations we often avoid are frequently the ones that matter most.