Empowering administrative professionals worldwide through transformative training, thought leadership, and a vision to redefine the assistant role as a strategic career.

Lucy is the Founder of Executive Support Magazine, Executive Support Training and Executive Support LIVE, the world’s leading global publication, training and conference series for administrative professionals. She is the 2024 International Book Awards Winner in the Business: Career category and Amazon #1 Bestselling Author of *The Modern-Day Assistant: Build Your Influence and Boost Your Potential*, published by Kogan Page. Luc created and is the trainer of 'The Modern-Day Assistant' course, widely regarded as one of the top training programs for Executive and Administrative Assistants globally. She was honoured with an OBE (Officer of the British Empire) for services to Office Professionals in the Queen’s Birthday Honours List 2021. Areas of Expertise - International speaker and trainer, delivering transformative sessions for administrative professionals across 50+ countries and 600+ events to date. - Advocate for career progression frameworks, working to redefine the assistant role as a respected career path rather than "just a job." - Educator for leaders, HR teams and organisations on optimising their support functions to drive organisational success. - Trainer of 100,000+ assistants, including assistants from 3M, Apple, Blackrock, Google, Deloitte, Unilever, P&G, NATO, United Nations, JP Morgan, Morgan Stanley, Facebook, Sandia National Laboratories, The Houses of Parliament, Buckingham Palace, Duke University, The Church of England, European Central Bank, GSK, Ministry of Defence, Accenture, The Church of Jesus Christ of Latter Day Saints, KPMG, Lego, Wipro, IKEA, Microsoft, Medtronic, Cisco, Exxonmobile, Environment Agency, NHS, The Bill and Melinda Gates Foundation, Old Mutual, Discovery Health and BBC. For over 14 years, Lucy has been dedicated to the development and elevation of administrative professionals. Her mission is to ensure the assistant role is recognised as a strategic career, empowering professionals worldwide with the skills and confidence to thrive. Lucy's wider vision is to deliver the highest quality training for administrative professionals to every corner of the globe. By blending traditional publishing values with innovative, multi-platform delivery, she has cultivated a powerful global community. Together, reshaping the landscape of the administrative profession.